Why choose WhatsApp over Viber?

A decade back, we needed to make a handsome payment to make calls and send text messages. Fortunately, those days are long gone now thanks to the advancement in communication technologies. People opt for messaging and call apps over cell phone carriers to connect with their friends and family. However, several other reasons make a messaging app better and popular among the public.  This blog is all about the benefits of WhatsApp over Viber.

The applications with better capabilities and undemanding nature are often admired. We have several free messaging apps in the present context, out of which the most popular ones are WhatsApp and Viber.

Importance of user interface

WhatsApp and Viber both have many peculiar characteristics for their users. Nevertheless, certain features and functionalities are available in both of the services. For example, both of the applications support 

  • end-to-end encryption 
  • voice and video calls 
  • voice and video recordings 
  • multimedia transfers 
  • group chats 

However, there might be a certain divergence in the quality when it comes to the execution of these services. 

Viber boasts extensive versatility when it comes to creating groups and communities. On the other, WhatsApp flaunts the facile user interface.

Now, talking about the user interface, it is an essential characteristic of any application as it allows a user to interact with the program. Besides, a simple user interface like that of WhatsApp can turn any tenderfoot into a veteran. Therefore, the easy interface of WhatsApp makes it superior in usability to Viber. 

What Differentiates These Messaging Applications?

Earlier, we discussed how certain features are common to both applications. But many features are unique to each application. This plays a vital role in helping you decide which service is the best. 

Viber mainly focuses on multi functionalities. It incorporates different types of communications like groups and communities. Contrarily, while WhatsApp proffers all these in one form or another, it is extensively facile to use. WhatsApp can connect you to most users around the world.

Moreover, based on App Store reviews, WhatsApp boasts 4.5 stars out of 5, whereas Viber has a 4.3 stars rating. Thus, the reviews of the users show that many people are more satisfied with WhatsApp. 

Furthermore, the file size of WhatsApp in the Google Play Store is a mere 28 MB, while Viber’s is 45 MB. The smaller size of WhatsApp lets its users download it on any smartphone without much hassle. 

Why is WhatsApp Better than Viber?

WhatsApp has many benefits which allow it to hold a significant edge over Viber. Let us discuss the predominant advantages of WhatsApp that make it superior to its rival.

User Interface

WhatsApp has a simple and easy-to-use user interface. Besides, it offers a richer interface in contrast to Viber. Due to the convenient user interface, anyone can quickly learn to use it, while people may get overwhelmed with Viber’s features. WhatsApp has proven that it is the most straightforward messaging app in the market. 

Similarly, another issue that we face with Viber is that we need to pay for certain features like stickers and offline calling. On the other hand, WhatsApp users do not need to pay a single cent to use its features. This is a bonus for users who cannot afford to use paid features, especially in third-world nations.

Number of Users

The comparison of the user base will certainly not determine the superiority of an application. But it informs us which app is better and more preferred to connect with our friends and families. Ultimately, we all want to use an app that has a better reach. 

Further, when it comes to the number of users, WhatsApp stands streets ahead of this because it has an expansive fan base and has about 2.5 billion users worldwide. Conversely, Viber has approximately 1.1 billion users globally, which is over a billion less than that of WhatsApp.

In the context of Nepal, WhatsApp has been ranked the most popular and most used communication app. Whereas 4.5 million people use Viber, and it has been ranked the 5th most popular messaging and calling app. 

Video Call Quality

The predominant purpose of both apps has been messaging. However, people widely use it to make calls and video calls. Therefore, the quality of video calling is a crucial aspect to determine which application is better. 

WhatsApp flaunts an excellent video and voice call quality. It also has the HD quality option, which Viber lacks. Furthermore, it is secured with end-to-end encryption. This means that only the deliberate users can read your calls, messages, photos, and videos.

Less Bandwidth

WhatsApp is not a heavy application as it requires less bandwidth and an effortless configuration. This allows users to use the app even in a place with moderately poor connectivity. Also, we do not need to have an exorbitant flagship device to use the application in full swing.

Broadcast List

Broadcast lists are one of the best features available in WhatsApp. This feature allows you to send the same message to multiple people without their concern. It is quite similar to the “BCC” in emails.

Is WhatsApp Safe?

The application supports the end-to-end encryption feature. Similarly, it also has a good reputation for being safe, secure, and private. It is safer than most of the other messaging applications in the market, including Messenger and Instagram. It facilitates the sharing of files and messages only between the sender and the receiver. No third party can intervene or decrypt these data. Correspondingly, the messages are not stored on the WhatsApp servers besides certain exceptions.


Viber comes with a lot of features and functionalities. This explains why many people believe that Viber is better than WhatsApp. However, when we look into the number of users, WhatsApp stands tall. Therefore, it has been continually gaining popularity. 

Likewise, WhatsApp is straightforward to use, and navigation through the feature is not complicated. It has limited features, but all the features are up to par. Viber, on the other hand, is quite disarranged. However, this doesn’t mean that you have to install one app and disregard the other solitarily. You can download both apps and use them as per your needs.

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Author avatar
Sushant Singh Basnet

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